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Guide participants through live video collection sessions for AI training datasets
We're expanding our AI data collection operations across the Americas and need skilled moderators to conduct live video sessions with participants. You'll guide people through technical setup, coordinate video calls, and ensure smooth data collection for advanced AI training projects.
What You'll Do Daily
Live Session Moderation
Conduct 4-6 video sessions per day with individual participants (45 minutes each)
Guide participants through technical setup including remote desktop access and browser configuration
Moderate structured interview sessions where participants answer simple questions on camera
Handle real-time troubleshooting for video, audio, and software issues
Technical Support & Coordination
Help participants install and configure Amazon DCV remote desktop software
Coordinate Microsoft Teams video calls and screen sharing
Walk participants through browser setup and camera/filter configurations
Resolve technical issues quickly to maintain session flow
Participant Management
Schedule video sessions with participants across North and South American timezones
Send pre-session instructions and collect required information (headshots, IP addresses)
Provide friendly, professional guidance to ensure participants feel comfortable
Manage session logistics and ensure all data collection requirements are met
Quality Control & Documentation
Verify technical requirements are met before sessions begin
Ensure video quality and audio clarity meet project standards
Document any technical issues or participant feedback
Maintain detailed session logs for quality tracking
Work Structure & Compensation
Schedule: Flexible American timezone hours with 4-6 sessions per day
Session Duration: 45 minutes per participation
Work Type: Remote freelance position with potential for long-term engagement
Growth Opportunities:
Potential to lead training for other moderators
Opportunity to expand into other data collection projects
Flexible scheduling with consistent daily work
Your moderation directly enables the collection of high-quality video datasets that train AI systems for advanced computer vision applications. You'll be instrumental in ensuring smooth data collection processes that support breakthrough AI research and development.
Ready to help build the datasets powering tomorrow's AI technology?
We're looking for patient, technically-minded moderators who can create excellent participant experiences while maintaining high data quality standards.
Requirements
What You Bring to the Role
Technical Support Experience
1-2 years experience in customer support, technical support, or video conferencing roles
Comfortable troubleshooting common software and browser issues
Experience with remote desktop applications and video calling platforms
Basic understanding of networking, cameras, and audio setup
Communication Excellence
Excellent English communication with clear, patient speaking style
Ability to explain technical processes to non-technical participants
Professional demeanor and friendly approach to customer interaction
Experience guiding people through step-by-step technical procedures
Video Session Skills
Comfortable conducting live video calls with strangers
Ability to manage multiple participants and coordinate schedules
Experience with video conferencing platforms (Teams, Zoom, etc.)
Good troubleshooting instincts for real-time technical problems
Work Style & Setup
Reliable high-speed internet and professional workspace for video calls Available for flexible scheduling across American business hours Self-directed with ability to manage multiple concurrent sessions Detail-oriented approach to following session protocols and documentation Highlights Video session moderator - Americas! Guide AI data collection calls. Technical support experience required. Remote $4-8/hr USD flexible hours.
