Consultant, Conversational Design
XnR SolutionsUnited States only
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Opens the original posting on Himalayas.
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This is a remote position.
About the Role
As a Conversational Design Consultant , you will be responsible for designing engaging contact center experiences and delivering tangible business value to clients and end-users.
You will lead the design workstream within major customer experience transformation projects, across both voice and digital channels , working closely with architecture, AI, and engineering teams to ensure seamless delivery and customer satisfaction.