Customer Support Representative

This is a remote position.

Our client is looking for a Customer Support Representative specialized in Restaurant Catering & Events to join their growing remote team. Operating in the competitive food service and catering industry, they have built a strong reputation for delivering memorable dining experiences and have expanded their catering and events operations significantly in recent years.

Responsibilities

• Serve as the primary point of contact for B2B catering and events clients, managing inquiries via phone and email
• Handle the full order lifecycle: intake, updates, modifications, and cancellations