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In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. Mental health crises can be some of the most difficult times in a person’s life, and over 17 million people seeking behavioral health care experience a delay in accessing care. Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based, intensive behavioral health care.
In 2023, we launched our virtual crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises. Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, certified peer coaching, care management, groups, and around-the-clock crisis coverage, while working to connect patients to the most appropriate next level of care.
Your Role
As a Crisis Care Psychiatric Nurse Practitioner, you will provide telehealth evidence-based behavioral health care including comprehensive clinical assessments, differential diagnosis, creating and implementing co-created clinical treatment plans, and medication management. You will work alongside our diverse and passionate multidisciplinary clinical team taking care of Willow Health ’s patients and making an impact in our clinical program. Our clinical team includes psychiatrists, nurse practitioners, licensed clinical social workers, licensed mental health clinicians, certified peer specialists, case managers, and clinical operations. We are looking for a thoughtful, empathic, and skilled clinician to join our highly motivated team to help improve behavioral health crisis care. This is a fully virtual role.
Day-to-Day Responsibilities
Perform comprehensive clinical assessments and develop differential diagnosis
Provide psychiatric medication management
Build therapeutic alliance with patients
Create and implement co-created personalized treatment plans with our multidisciplinary team
Manage a caseload of patients who you will follow for 8 to 12 weeks providing medication management
Conduct comprehensive risk assessment and safety planning
Utilize validated clinical tools to aid in differential diagnosis
Work across our multidisciplinary clinical team to facilitate comprehensive behavioral health crisis care
Actively participate in multidisciplinary team meetings
Maintain appropriate documentation of all patient-related care
Engage with clinical supervision
Work with our patients, their families, and their providers in the community to ensure comprehensive behavioral health care
Working hours for the clinic are Monday - Friday from 10:30 AM to 7:30 PM Eastern Time.
This role requires on-call:
Day-time: Monday - Friday from 10:30 AM to 7:30 PM (on days you are already scheduled)
Weekday night: Monday - Thursday from 7:30 PM to 10:30 AM (next day)
Bachelor of Science in Nursing degree (or equivalent non-U.S. degree)
Board Certification
Master of Science in Nursing degree or a Doctor of Nursing Practice degree (or equivalent non-U.S. degree) Hold an active license to practice in New York Maintain all state requirements and continuing education requirements to provide behavioral health care Has experience with clinical assessments, developing differential diagnosis, creating and implementing clinical treatment plans, and psychiatric medication management Has at least 3 years of clinical experience of psychiatric medication management Has experience with clinical risk management, suicide risk assessment, and safety planning Has experience and is comfortable with using validated clinical tools to help enhance clinical care Has experience with and is comfortable with using technology Excellent written and verbal communication skills Excellent interpersonal skills and ability to work effectively in a multidisciplinary clinical team Experience working with an electronic medical record (EMR)
Nice to Have
Post degree experience in providing emergency mental health services and/or urgent behavioral healthcare
Completed Psychiatric fellowship
Comprehensive knowledge of substance abuse, mental health, and recovery issues and principles
Has experience with using clinical outcomes to help enhance clinical care
Has experience launching and iterating on a clinical care model, (preferred, not required)
Experience in a start-up healthcare setting and/or an innovative healthcare program (preferred, not required)
Benefits for Our Clinicians
PTO includes sick leave, certain federal holidays, and vacation
Continuing education time and stipend
401K
Health insurance
Malpractice liability insurance
Clinical supervision
Multidisciplinary team collaboration
Willow is an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.