L2 NOC (Windows) Night Shift
UnisysUnited States only
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What success looks like in this role:
Windows Systems Administration — Administers Windows development, test, and production servers including reloading, re-imaging, patching, GPO configuration, and OS hardening.
Advanced Troubleshooting — Diagnoses and resolves complex Windows OS, Active Directory, and server connectivity issues.
Monitoring & Proactive Response — Performs daily monitoring of Windows systems, services, and performance; initiates proactive remediation.
Software Management — Installs, removes, and upgrades Windows-based software packages and agents.
Incident Remediation — Owns Level 2 Windows-related tickets through resolution, including root cause analysis.