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An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!
Overview
We are seeking, a new leader for our UK & Ireland business. Reporting to the SVP, Managing Director EMEA, the Country Manager UK&I is an integral part of ensuring TNS achieves its revenue targets and business transformation objectives.
We are seeking a proven leader who is passionate about growing a business and who can use sales and marketing best practices to build teams that achieve revenue targets. They will also play an instrumental role in transforming and expanding our business into new verticals.
This position is accountable for the execution of TNS’s Go-to-Market strategy and is responsible for leading the business development and account management teams, as well as the generation and closing of new opportunities for the sell-in and sell-through of multiple payment and network products and services provided by the Company.
TNS’s GTM showcases a unified payment and connectivity platform that enables businesses to accept any type of transaction, connect any device, and orchestrate any transaction through a fully PCI-DSS-certified solution stack. It simplifies payments by integrating multiple providers and technologies into one secure, managed solution, ideal for omnichannel environments, and specializes in verticals such as unattended payments, specialty retail, parking, and fuel and convenience.
The position will have a leadership role in setting and executing the tactical and long-term go-to-market direction for Complete Commerce, including undertaking business development opportunities directly. The role will carry a business development sales quota and lead sales KPI objectives. Responsibilities
The Country Manager is the catalyst behind TNS’ success as an organization. As a sales leader, the role is responsible for driving revenue growth and bringing in net new business from prospects. This role helps solve the business needs of prospects and customers by aligning those needs and objectives with the TNS GTM:
Lead the sales structure and develop the team’s talent while achieving the region's revenue targets and driving scalable growth.
Own and manage the P&L of the country and/or region and support the global expansion of the TNS footprint through new logo acquisition, cross-sell and upsell opportunities.
Recruit, develop, organize and retain top-performing professionals across Sales, Business Development and Account Management.
Develop short-term and long-term strategic and tactical plans for the market based on business trends, market opportunities and competitive dynamics.
Manage sales goals and quotas and supervise the sales process for the team, including forecasting, account planning, development of a robust sales pipeline, contract negotiation and contract management.
Develop and implement go-to-market programs in collaboration with the RGO and the MD EMEA.
Identify and develop new sales channels and distributors to diversify revenue streams.
Collaborate with Product Development to identify new market growth opportunities.
Lead business and sales planning sessions to ensure Product, Operations, Finance and other internal teams are aligned with business priorities and deliver against them.
In collaboration with the MD EMEA and the relevant internal teams, develop and, when necessary, reforecast the annual budget for the Company and its affiliates.
Lead cross-functional teams made up of Product, Finance, Operations and other internal resources and, depending on the situation, in collaboration with the MD EMEA or the Global MD, develop business cases supporting strategic product and market initiatives across all regions.
Work with other stakeholders, leading execution to ensure that relationships and requirements with customers, regulatory bodies and other key operating partners are properly managed and fulfilled.
Identify and, where required, lead, assess, close and integrate potential acquisition opportunities that support the strategic plans developed for the business.
Work with internal teams to identify and source the appropriate vendors to ensure the business achieves its required service and cost objectives, both for new initiatives and for expansion into new markets.
Lead the adoption of PBM principles in the execution of day-to-day activities and in the achievement of assigned objectives.
Develop a detailed understanding of the payments and network industry within the product sets outlined in this position description.
Develop a detailed understanding of the Retail & Connectivity industry within the product sets outlined in this job description.
Provide guidance on customer and prospect corporate strategic initiatives.
Identify customer needs and effectively understand and respond to customer objections.
Assist customers in maximizing the return on their investment with TNS.
Establish yourself as a trusted advisor to prospects and customers.
Provide expertise in areas of interest, discuss industry best practices, and support the development of high-level strategies.
Assist in creating an environment of teamwork and continuous improvement.
Demonstrate a commitment to excellence (i.e., strong business acumen, resilience and determination)
Qualifications
Undisputed and proven leadership experience in B2B and mid-market sales within the fintech industry.
Established team leadership experience, with a focus on sales, business development and strategic planning.
Strong business skills.
Excellent interpersonal and negotiation skills.
Experience managing and developing teams within a matrix organization.
Customer-focused: Approaching all opportunities through the lens of the prospect or customer.
Strategic: Able to prioritize and manage a fast-paced, changing environment.
Persuasive: Achieves win-win positioning, guiding others to change the status quo.
Resourceful: Able to overcome obstacles and barriers to find appropriate sales solutions.
Strong business acumen, a deep understanding of customers' ecosystems and needs, and the ability to propose win-win solutions.
Proven ability to manage sell-in and sell-through activities and to develop effective business development plans.
A self-starter and highly motivated individual who can quickly learn the business while operating in a fast-paced environment.
Ability to establish and nurture collaboration with internal and external customers.
Strong executive presence, personal credibility and authority.
Experience managing both direct and indirect sales organizations.
Established and proven relationships in one or more of the industries in which TNS operates: Payments, Network Security, Unattended and Parking.
Willingness to travel frequently.
A technical degree or an MBA is considered an advantage.
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
