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Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.
Role(s) Required: AWS Connect Developer
Location: Remote (Canada/US)
Required Start Date: ASAP
Required End Date: 6 months + renew
Type: Contract
Total Hours Approved Per Role: 40h/week
Rate: Open based on expectations but target rate is $75-95/hr C2C
End Client Location: US/Canada
AWS Connect Developer
Experience in developing Amazon Connect contact flows using Dynamo DB, Lex Bots, API Gateway required.
Must have experience in with designing and implementing call routing using routing profiles, queues, call backs, emergency messages, hours of operations, holiday routing with dynamic messaging
Must have strong programming skills in Python, Node.js, Java Lambda.
Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis preferred.
Must have strong programming skills in Python or Node.js or Java over AWS Lambda API's.
Experience with development and version control tools like Eclipse IDE, GIT, GitHub, TFS etc. is required.
Experience with CI/CD pipelines using Go CD, Terraform and Cloud Formation.
Should have good communication and analytical skills with ability to coordinate development with onshore/offshore developers as well as Line of Business customers.
Strong debugging, troubleshooting, and problem-solving skills required.
AWS certification preferred.
Prior Contact Center Experience with Genesys development is highly desired Originally posted on Himalayas
