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Cyber Security Analyst
This is a fully remote position.
PURPOSE
This position is responsible for the initial response, alert classification, and escalation of security incidents for Ascend service consumers. Individuals will need to be able to execute those tasks in a timely, accurate, and recurring capacity. This role will be measured on the speed of incident assignment and triage along with more traditional metrics like timecards and quality of customer response. While client communication occurs infrequently compared to a service desk, the importance of a clear and quality response is significantly higher.
RESPONSIBILITIES
Perform initial response for all security incidents generated from managed services tooling
Accurately classify security incidents into MITRE categories
Quickly identify the difference between a true positive and false positive security alert.
Escalate tickets for scoping when incident indicates a significant compromise
Participate in additional managed service needs as requested
Update documentation on alert processes
Other Responsibilities as assigned by management
MINIMUM SKILLS, EDUCATION AND EXPERIENCE
Associate or bachelor's degree
CompTIA Security+
CompTIA CYSA+
1 year + SOC Experience
PREFERRED SKILLS, EDUCATION OR EXPERIENCE
Associates or bachelor's degree in Cybersecurity/CS Program
1 year + working in ServiceNow
2 years + MSP (Managed Service Provider) Work experience
Microsoft SC-200
CompTIA Networking+
CompTIA A+
Add as needed
Starting Compensation Range: $50,000 per year
The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary.
At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.
CORE VALUES
We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values:
Committed to Client Success: Our actions and our words always align with the best interest of the client.
One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions.
Integrity: We are unquestionably committed to doing the right thing even when it is hard.
Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.
PHYSICAL DEMANDS
Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).
