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We are looking for an experienced Account Manager to manage and grow key partnerships across the region. This role is ideal for someone passionate about client success, who thrives in a fast-paced environment and enjoys working with innovative retail technology.
About our client : A fast-growing tech startup thats revolutionizing the FMCG retail industry across APAC with AI-powered shelf management technology
HQ Based in Singapore with presence globally
This is a fully remote job based in Jakarta, Indonesia
Key Responsibilities:
Client Relationship Management: Develop and maintain strong, long-term relationships with FMCG retail clients.
Communication Bridge: Act as the main liaison between clients and internal teams to ensure smooth project execution and customer satisfaction.
Project Oversight: Support client onboarding and implementation, ensuring timelines and goals are met.
Performance Tracking: Monitor account performance, generate reports, and identify areas for improvement.
Issue Resolution: Address and resolve client concerns proactively and effectively.
Requirements:
Minimum 5 - 7 years experience in account management, client success, or B2B sales , preferably in FMCG or retail tech.
Strong communication and interpersonal skills, with fluency in English and Bahasa Indonesia .
Proven ability to manage multiple accounts and projects simultaneously.
Good understanding of IT products and B2B SaaS , with client onboarding and implementation experience.
Bachelors degree in Business, Marketing, or a related field.
Interested Candidates May Apply Online or email updated resume to mona(at)talentrecruit.com.my