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Chief Technology Officer

Swan Global WLLQatar only

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Opens the original posting on Himalayas.

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Purpose

The Chief Technology Officer (CTO) will lead the institutions digital transformation and technology strategy, ensuring robust, secure, and scalable technology infrastructure that supports business objectives, regulatory compliance, and customer satisfaction. The CTO will also assume executive responsibility for Information Security, overseeing the protection of digital assets, data, and systems against cyber threats in alignment with regulatory standards and industry best practices. The CTO will lead the Information Technology Department, which comprises specialized teamsresponsible for the following functional areas:

IT Governance, Policy Development, and Project Management

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Chief Technology Officer at Swan Global WLL · web2ua

A future-proof, secure IT environment supporting financial operations and customer interactions
Digitally enhanced customer, partner, and employee experiences
Regulatory compliance in all IT and cybersecurity operations (e.g., QCB, AML/CFT, data privacy)
Strategic oversight of the institutions Information Security framework and risk posture
Efficient execution of IT plans, budgets, reports, and resource allocation
Key Accountabilities and Responsibilities
1-Technology Strategy & Planning
Define and execute the Companys technology and digital transformation roadmap
Ensure alignment of IT initiatives with strategic business goals and compliance requirements
Lead enterprise-wide IT budgeting, planning, and performance tracking
Introduce emerging technologies that improve operational efficiency and customer engagement
Information Security Leadership
Serve as the executive responsible for developing and overseeing the Companys Information Security strategy
Ensure the implementation and continuous improvement of information security policies, controls, and incident response plans
Oversee regulatory compliance with cybersecurity frameworks (e.g., ISO 27001, QCB ICT & Cybersecurity Circulars, NIST)
Direct periodic security assessments, penetration tests, and IT risk audits
Establish a security-conscious culture and ensure all staff are trained in information security responsibilities
Core Systems & Applications Oversight
Oversee development, customization, and support of core business applications including remittance, forex, and compliance systems
Ensure business continuity, high system availability, and secure integrations with thirdparty platforms
Drive cloud adoption, system automation, and customer-facing technology enhancements
IT Operations, Governance & Compliance
Ensure effective and secure operation of IT infrastructure including servers, networks,databases, and cloud environments
Maintain governance over IT service delivery, change management, and regulatory reporting
Ensure audit readiness and oversee compliance with QCB guidelines and data protection laws
Vendor & External Partner Management
Lead evaluation, selection, and performance monitoring of IT vendors and service providers
Negotiate service level agreements (SLAs) and ensure contract compliance
Manage outsourced services and third-party risks related to IT and cybersecurity
Stakeholder Engagement
Collaborate with top management, compliance, AML, risk, finance, and operations departments
Provide periodic updates to the Board or Executive Committee on IT and information security posture
Liaise with regulators and auditors on matters related to technology and security
Leadership and Talent Development
Lead and develop a high-performing IT and cybersecurity team
Promote continuous learning, technical excellence, and innovation
Establish a performance-driven culture that encourages accountability, agility, and secure practices

Chief Technology Officer

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Chief Technology Officer

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Key Outputs

Performance Standards:

Key Competencies

Qualifications & Experience

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