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General Description:
The Payroll Manager is responsible for the highest quality service throughout our payroll teams while promoting the core values of caring, expertise and service.
Essential Job Functions:
Act as available resource expert for Manager’s and other office talent regarding payroll, value calculator, travel status questions, etc.
Prepare and submit ACH transfers and wires
Working knowledge of Dayforce and Bullhorn preferred
Must have tax experience and knowledge
Review payroll payments, log check numbers
Manage completion of Combined Accountability Scorecard, weekly
Responsible for new garnishment orders, gift card entries and “Our Rewards” tax benefits for field talent
Printing and review of payroll checks and direct deposits
Maintaining weekly tax report by state
Responsible for Helping Hands bonus payouts
Processing adjustments
Provide pre-post revenue information to senior leadership
Communicates root cause of fluctuations in revenue and assist FP&A with weekly analysis
Conduct weekly one to ones, continuous evaluations of team members, including annual evaluations and coaching plans
Manage team workflow/volume and participation in hiring team members
Assist revenue managers with health care professional's discussions around pay issues
Escalate potential fraud issues to Division Manager(s) and Quality Assurance
Provide backup and coordinate with payroll compliance and A/R Managers
Evaluate processes for improvement and implement more efficient practices as needed with collaboration of other managers.
Help to create an environment of high morale, motivation and teamwork
Other duties as assigned
Minimum Skills, Knowledge & Talents:
Associate’s Degree or 5 years’ experience required
Bachelor’s Degree preferred
Knowledge of proper grammar, spelling and rules of composition
Ability to work independently and with other team members
Ability to manage work flow and volume
Ability to mentor, coach, motivate and build assigned team/employees
Ability to travel as required
Ability to organize and complete work in a timely manner
Ability to multi-task
Ability to communicate effectively with all levels of the organization
Must have a working knowledge of computers and software systems including Microsoft Office products and the Internet
Must be able to become an expert in pay bill systems and payroll law
Must be detail-oriented and highly organized
Must have change leadership experience and strong leadership skills
Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required
Benefits: We offer a comprehensive benefits package to eligible employees, which may include:
Medical Insurance - Choice of PPO and Consumer-Driven Health Plans (CDHP) with HSA eligibility
Dental Insurance
Vision Insurance
401(k) with match
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA) - Healthcare and Dependent Care
Permissive Paid Time Off (PTO)
Employee Assistance Program (EAP)
Additional company provided and voluntary benefits
Equal Opportunity Statement:
We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.
SHC is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with SHC, please send an e-mail to or call (888) 265-2068 to let us know the nature of your accommodation request and your contact information.
