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ABOUT STORD
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord , brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord ’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Combining comprehensive commerce-enablement technology with high-volume fulfillment services provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its
fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord , brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord ’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
We're looking for a passionate, high-energy designer who can transform complex warehouse and transportation operations into intuitive, efficient experiences. You'll own design for our supply chain systems - the WMS, TMS, and operational tools that power millions of orders flowing through our network daily. What makes this role special:
Real-world impact: Your designs directly affect warehouse operators and logistics coordinators managing real inventory and real shipments
Complex problem-solving: Design for workflows involving inventory movement, exception handling, and time-critical operations
Vision storytelling: Get engineering teams excited about the why behind your designs - help them see how better UX creates operational excellence
AI-powered velocity: Leverage AI design tools to rapidly prototype and iterate on complex operational interfaces
Collaborative environment: Work within a growing 5-person design team while partnering directly with product and engineering
You'll work closely with warehouse operators, supply chain experts, and engineering teams to create software that doesn't just work - it makes complex operations feel simple. This isn't about making forms prettier; it's about designing experiences that make operators faster, more accurate, and more confident in high-velocity environments.
The opportunity:
Own the design vision for mission-critical supply chain systems while being part of a collaborative design team that's establishing design excellence across Stord 's platform. If you're energized by operational complexity and love helping
engineers understand the human side of logistics software, this role will challenge and fulfill you.
What you’ll do:
Own Supply Chain System Design:
Design intuitive experiences for WMS, TMS, and warehouse operational tools used by thousands of operators daily
Create workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory management
Design for diverse user contexts: handheld scanners, desktop workstations, tablets on forklifts
Optimize interfaces for speed and accuracy in time-sensitive, high-volume operational environments
Champion the User and Inspire the Team:
Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflows
Translate operational complexity into compelling design narratives that get engineering teams excited to build
Present design rationale that connects user pain points to business impact and operational efficiency
Build empathy across the product organization for the real humans using these systems under pressure
Drive Rapid Design Iteration:
Leverage AI design tools for quick prototyping and design exploration to accelerate velocity
Create high-fidelity prototypes that validate concepts before engineering investment
Iterate based on usability testing and operational feedback from real warehouse environments
Balance design quality with speed - ship great experiences quickly
Collaborate Across Functions:
Partner with product managers to shape roadmaps based on user insights and operational needs
Work closely with engineers to ensure designs are technically feasible while pushing for great UX
Contribute to and utilize the growing design system for consistency across the platform
Measure and Improve:
Define success metrics for your designs tied to operational efficiency and user satisfaction
Conduct usability testing in warehouse environments to validate design decisions
Analyze user behavior data to identify opportunities for improvement
Continuously refine experiences based on real-world usage and feedback
What you’ll need:
Design Experience and Expertise:
5+ years of product design experience with at least 2 years designing complex B2B or operational software
B2B design fluency - Deep understanding of designing for professional users in workflow-heavy environments
Complex system design - Experience designing for multi-step workflows, exception handling, and data-heavy interfaces
User research skills - Proven ability to conduct field research, usability testing, and translate insights into design
Modern design tools - Advanced proficiency in Figma, including prototyping and component libraries
The Skills That Set You Apart:
Storytelling ability - You can paint a picture of the user's world that gets engineering teams emotionally invested
Technical collaboration - You speak engineering's language and understand technical constraints without compromising UX
Operational mindset - You understand (or quickly learn) logistics workflows, warehouse operations, or supply chain processes
High-fidelity execution - Your designs are polished, detailed, and ready for engineering handoff
AI tool enthusiasm - You're excited to adopt AI-powered design tools to accelerate your workflow
The Mindset We're Looking For:
High energy and vision - You bring contagious enthusiasm for solving hard problems and making operators' lives better
Bias for action - You move fast, iterate quickly, and don't get stuck in analysis paralysis
Empathy-driven - You genuinely care about the warehouse worker scanning 300 items per hour
Collaborative spirit - You thrive in team environments and make everyone around you better
Scrappy and resourceful - You figure out how to do great user research even with limited access to users
What Gets Us Really Excited:
You've designed for logistics, supply chain, warehouse management, or field service applications
You have experience designing for mobile scanners, tablets, or other specialized hardware
You've worked in fast-paced startup or scale-up environments with rapid iteration cycles
You've conducted user research in operational environments (warehouses, distribution centers, etc.)
You have a portfolio that shows your ability to simplify complex workflows
You've successfully influenced engineering teams to care deeply about user experience
