Air Freight Coordinator

Job Overview

We are looking for an experienced Air Freight Coordinator to support day-to-day air freight import operations for a UK-based freight forwarding business.

The role is customer-facing and supplier-facing, with responsibility for managing shipments from pre-alert through customs clearance and final delivery. The successful candidate will communicate directly with customers, airlines, overseas agents, customs brokers, and hauliers while proactively managing shipment updates, exceptions, and delays.

The ideal candidate has genuine freight forwarding experience, strong communication skills, and the ability to independently manage air freight import shipments from start to finish.