APS6 Support Field Infrastructure Engineer
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Job details
Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.
Key duties and responsibilities The Specified Personnel will be responsible for providing the following deliverables including but not limited to:
Providing technical advice and guidance to project teams, business representatives; Identifying and implementing service improvements that enhance reliability, security, supportability, operational efficiency and user experience; Ensuring all project deliverables are completed in line with the Department's timeframe; Working with Project Managers to define and schedule deliverables; Identifying risks, issues and opportunities for the business; Coordinating and delivering projects and technical activities; Coordinating and implementing infrastructure changes; Lead major incident responses and recovery activities; Troubleshooting of complex technical issues; Conducting and analysing root cause of critical incidents; Scheduling and managing tasks; Review and approve technical change activities.