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Description
About the Role:
Snapscale is looking for an experienced Dental Virtual Assistant with experience working virtually with US dental clinics/orthodontic offices/dental surgery centers. This role will support a US-based dental practice and is ideal for candidates with strong communication skills, experience in dental administration, and the ability to provide excellent patient support while managing key front-office and insurance-related functions.
Key Responsibilities May Include:
Conduct insurance verification and benefits eligibility checks
Answer inbound calls and assist patients with inquiries
Follow up on appointment confirmations and reminders
Schedule, reschedule, and coordinate patient appointments
Maintain and update patient records in the EMR system
Ensure accurate documentation and efficient patient coordination
Provide exceptional customer service and support to patients and clinic staff
Perks:
Health Maintenance Organization (HMO)
Government-mandated benefits
13th month pay
Night differential pay
Transportation allowance
Perfect attendance bonus
Other employee incentives
Yearly salary increase
Free lunch everyday
Opportunities for career growth and development
Fun and supportive working environment
Requirements
Must have experience working with US-based private dental clinics or dental related practices (required)
Experience with tasks such as using EMR/EHR systems, insurance verification, patient confirmations, appointment scheduling, and inbound call handling
Strong verbal English communication skills
Excellent customer service and patient communication skills
Empathetic, professional, and patient-focused approach
Highly organized, detail-oriented, and able to multitask effectively
