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Healthcare Skilled Intake Specialist at SMDigital · web2uaApply on the original site
Companies in this catalog do not charge applicants. Never send money to apply.
- WHATYOU'LL OWN
- Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries
- Gather accurate patient information and verify insurance coverage and eligibility
- Guide patients through the intake process with clarity, empathy, and professionalism
- Coordinate with internal teams to ensure seamless patient transitions and follow-throughs
- Accurately document all interactions and maintain compliance with healthcare standards
- Resolve concerns promptly while maintaining a high standard of patient care
- WHOYOU ARE
3+ years of experience in a healthcare, medical, or call center environment (Required)Knowledgeable in medical terminology, insurance verification, or prior authorization is a strong plusA compassionate communicator — you make people feel safe and well-taken-care-ofDetail-oriented and accurate, especially when it comes to sensitive patient informationComfortable navigating multiple systems and managing high call volumesHIPAA-aware and committed to confidentiality and complianceFlexible with shifting schedules and reliable in a fully remote setupWHATWE OFFERFull-time remote work with a complete WFH support programMaxicare HMO + PhilHealth coverageSIL, PTO, and a special birthday leavePaid vacation leaveZero-interest employee loan programPerformance bonuses and merit-based recognitionMonthly Gen Pow-Wows and team engagement events with prizesArvios Leadership Development Academy and workshop programsMonthly 1-on-1 touchbase calls with your HR partnerHOMEOFFICE REQUIREMENTS (MUST PROVIDE SCREENSHOT)Stable internet connection with at least 100 Mbps postpaidLaptop/Computer Specs: (at least 16GB RAM and Intel i5 core processor equivalent or up)Noise-Cancelling Headset
Dual Monitor is mandatory
- Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
- Originally posted on Himalayas