Technical / Customer Support (Italian)

• This is a remote position.
• Job Title: Customer/Technical Support (Italian Speaker)
• Location: Remote
• Budget: 900-1000 EUR

Overview: Join our dynamic team in the international currency trading sector! We are seeking motivated individuals for customer support positions. If you have a passion for financial markets and excellent communication skills, we want to hear from you! Responsibilities:

• Provide exceptional customer service via various communication channels (email, chat, phone).
• Assist customers with technical issues and inquiries related to our services.
• Troubleshoot and resolve customer problems efficiently and effectively.
• Maintain a high level of product knowledge to support customer needs.
• Document customer interactions and feedback in our CRM system.

Requirements:

• Excellent knowledge of the Italian language (both written and spoken).
• Experience in customer or technical support is a plus.
• Strong problem-solving skills and the ability to work under pressure.
• Basic understanding of software and hardware systems relevant to the position.
• Ability to multitask and manage priorities effectively.
• Experience with CRM systems is an advantage.
• Strong interpersonal skills and a customer-focused mindset
• Originally posted on Himalayas