Companies in this catalog do not charge applicants. Never send money to apply.
PRIMARY FUNCTION
The primary objective of the On-call Candidate Manager is to assist clients with their labour requirements whilst maintaining a high level of customer service to candidates and clients at all times.
COMPANY STANDARDS
Comply with regular meeting schedules and communication standards
Comply with the industry code of ethics at all times
Comply with all company policies and procedures at all times
Maintain and embrace the Occupational Health and Safety (including Workplace Bullying and Harassment) and EEO procedures for the business as per State and Federal
Legislation
Participate in client-focused functions and/or promotions as required from time to time
Participate in the company’s review and appraisal program as identified in this PD
Ensure all information is maintained and updated within TRIS and Astute or any other reporting system
Maintain and embrace the internal codes of conduct/protocols for the organisation
Participate in their formulation and application throughout the organisation
Meet identified industry benchmarks
Personal hygiene is maintained
Dress code, appropriate to position (and representation of Labourpower) is adhered to
PRIMARY RESPONSIBILITIES
Perform check starts:
Perform check starts on all new clients within the first week;
Perform daily check starts on selected clients as per the FT360 activity list;
Perform check starts on all other clients on a rotating basis, adding comments on
FT360 when complete
Provide operational assistance as required by the branch
Communicate with each State / Branch Manager when necessary
Complete rosters and ensure they are sent to the client by the required deadline
Conduct relevant database searches to find suitable candidates for our client vacancies
Place available, suitable and inducted candidates to positions for our clients
Provide full details to candidate regarding assignment and client site
Update relevant staff member on candidate and client job orders / client nightly activity
Update FT360 with activities, including client contacts, discussions, phone calls, candidate and job order information
Assist in the daily maintenance of job orders including closing old orders and other related tasks
Appropriately handle all job related enquiries in relation to print media advertising
Ensure professionalism is maintained at all times to clients, candidates and internal staff
Develop divisional and interstate relationships
Provide assistance to both clients and candidates when required
Escalate any issues / problems to Management and provide suggestions for improvement
Attend conference call meetings as and when required
Monitor, respond and action all emails
Add comments to FT360 for all communication to candidates and clients. ·
Complete Handover report and submit daily
KEY PERFORMANCE INDICATORS
Positive feedback from clients, candidates and peers
Placement or replacement of candidates in jobs that have been called through
Client check starts are completed as per the agreed cycle
Relevant information is communicated to peers and managers
Data is recorded accurately in internal database and systems
Lead time to fill or replace a role is timely and efficient
Clients, candidates and staff are notified of relevant information
Internal staff are notified of job orders and candidates accordingly
PERSONAL ATTRIBUTES
Qualities
Self starter
Closer / completer
Team player
Displays identifiable ethical behaviour
High energy levels
Outgoing personality
Highly organised
Works with a sense of urgency
Able to adapt and work in a constantly changing environment
