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Position Overview
We're hiring our first RevOps Manager to build the operational foundation for predictable, scalable revenue growth. You'll own core revenue operations functions—standardizing sales processes, maintaining CRM hygiene and integrity, building reporting infrastructure, and supporting accurate forecasting. This is a hands-on role focused on execution and process excellence. Location: [Remote/On-site/Hybrid] Reports to: VP of Sales & Account Management Travel: Minimal (occasional quarterly all-hands or customer engagement)
Key Responsibilities
Revenue Process Design & Standardization
Map and document end-to-end sales and revenue processes (lead capture through renewal)
Standardize deal hygiene, pipeline definitions, forecast categories, and stage-gating criteria across the sales team
Design and drive adoption of repeatable sales playbooks (discovery, qualification, negotiation, close)
Own pipeline discipline: define stage exit criteria, enforce data entry standards, establish forecast/actual reviews
CRM Administration & Data Governance
Own day-to-day HubSpot configuration, field taxonomy, custom objects, and user access management
Establish and enforce data governance standards; lead quarterly data quality audits and remediation
Build and maintain CRM documentation (field definitions, system processes, user guides)
Create and optimize HubSpot workflows and automation to reduce manual data entry and process friction
Analytics, Reporting & Visibility
Design and build HubSpot dashboards and reports (pipeline by stage/rep/product, forecast vs. actual, velocity, cycle time) Create and maintain executive dashboards for leadership reviews (weekly pipeline, forecast accuracy, key metrics) Own pipeline reporting hygiene; spot and investigate data anomalies Support ad hoc analysis requests from sales, product, and finance leadership Establish performance baseline metrics (win rate, deal size, sales cycle, etc.) for benchmarking
Forecasting Support & Accuracy
Partner with sales leadership to run monthly and quarterly forecasting processes Build bottom-up pipeline views and probability-weighted revenue forecasts Reconcile forecast vs. actual; track and report forecast variance Provide sales leadership with leading indicators (pipeline coverage, new opportunities added, velocity trends) Support financial planning with monthly revenue projections and historical trend analysis
Systems Integration & Tooling
Manage integrations between HubSpot, marketing automation, customer success platforms, and other internal tools
Evaluate and recommend tools where manual workarounds exist; manage vendor relationships
Document system architecture and data flows for the revenue stack
Troubleshoot and resolve integration issues and data sync problems
Required Qualifications
3+ years of hands-on revenue operations, sales operations, or similar business operations role
2+ years of hands-on HubSpot CRM administration (configuration, customization, data governance, reporting)
Demonstrated success owning CRM data quality and/or sales process implementation at a growing company
Experience building and maintaining dashboards and reports (Tableau, Looker, Power BI, or HubSpot native)
Solid understanding of sales metrics, pipeline stages, forecasting methodology, and deal flow analysis
Excellent attention to detail and ability to spot data inconsistencies and process gaps
