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Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Process Consultant (Non-Voice)-Work From Home Job Description:
Join the Talent Community at Sagility
Are you detail-oriented, analytical, and looking to build a rewarding career in healthcare operations? Sagility is continuously seeking talented individuals to join our growing team of Process Consultants (Non-Voice).
About Sagility
Sagility is a leading technology-enabled healthcare business process management company dedicated to improving member and provider experiences through innovation, operational excellence, and compassionate service. With more than 28,000 employees across the United States, India, the Philippines, Jamaica, and Colombia, we partner with some of the nation's leading healthcare organizations to deliver meaningful results.
Our expertise spans care management, claims administration, member engagement, provider solutions, payment integrity, analytics, and healthcare operations transformation.
Why Build Your Career with Sagility ?
At Sagility , we believe our people are our greatest strength. We are committed to creating an environment where employees can learn, grow, and advance their careers while making a positive impact on healthcare outcomes.
What We Offer
Starting pay of $16.00 per hour
Daily Pay – access eligible earnings when you need them
Paid virtual training
Medical, dental, and vision benefits after 90 days
Paid Time Off (PTO)
401(k) with employer contribution
Life Insurance, Short-Term and Long-Term Disability coverage
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness and employee engagement programs
Career growth opportunities – many of our leaders began in entry-level roles
Our Culture: We S.O.A.R.
Spark Curiosity
We embrace continuous learning and innovation.
One Team, One Direction
We collaborate to achieve shared goals and deliver exceptional results.
Action for Results
We act with urgency, accountability, and purpose.
Right by the Right Purpose
We lead with integrity and do what is right for our clients, members, providers, and each other.
What You Will Do
As a Process Consultant, you will play an important role in supporting healthcare operations through accurate and efficient claims processing and administrative support activities. Responsibilities may include:
Reviewing and processing healthcare claims according to established guidelines and procedures
Maintaining quality, accuracy, and productivity standards
Investigating and resolving claim-related issues when appropriate
Following compliance, audit, and service level requirements
Managing multiple tasks and priorities in a fast-paced environment
Collaborating effectively with peers, leaders, and cross-functional teams
Demonstrating accountability, professionalism, and attention to detail in all aspects of work
Continuously expanding knowledge of healthcare processes and industry standards
What We're Looking For
Required Qualifications
High school diploma or equivalent
Strong written and verbal communication skills
Basic computer proficiency and ability to navigate multiple systems
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
Strong attention to detail and organizational skills
Ability to maintain confidentiality and handle sensitive information
Ability to meet deadlines and productivity expectations
Preferred Qualifications
Previous healthcare operations, claims processing, administrative, or data entry experience
Knowledge of U.S. healthcare processes and terminology
Understanding of healthcare compliance and regulatory requirements
Success Factors
Analytical thinking
Time management
Customer-focused mindset
Accuracy and attention to detail
Accountability and reliability
Professional communication
Integrity and confidentiality
Work Requirements
Must be 18 years of age or older
Minimum of six months of employment with a single employer preferred
Reliable attendance and punctuality
Ability to successfully complete training and meet performance expectations
Ready to Take the Next Step?
If you're looking for an opportunity to launch or grow your career in healthcare operations with a company that invests in its people, we encourage you to apply today. Join our talent community and be among the first considered for future Process Consultant opportunities at Sagility .
Sagility is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location:
Work@Home WisconsinUnited States of America Originally posted on Himalayas
