Experience Design Team Leader - 3 Months - Remote - Octopus by RTG
robustaEgypt only
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About the Role
We are looking for an experienced Experience Design Team Leader to define and own the end-to-end customer experience architecture across the company's service ecosystem, shaping the future-state ecosystem experience architecture and blueprint.
Roles and Responsibilities
Define the future-state ecosystem experience architecture and blueprint.
Define and own the end-to-end customer experience architecture across the company's service ecosystem.
Design connected service ecosystems rather than standalone touchpoints.
Apply expertise in service blueprints, design systems, journey architecture, prioritization frameworks, and implementation planning.