Dispatcher Virtual Assistant (VA) - LM - 08282026 - FTSPM
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- Position: Dispatcher Virtual Assistant (VA)
- Number of hours: 20 hours per week (Mon-Fri)/ 18 hours (Sat/Sun)
- Schedule: PST
Key Responsibilities
Serve as the primary point of contact for drivers regarding delivery-related concerns, issues, and updates.
Respond promptly to driver inquiries and provide appropriate solutions to delivery problems.
Coordinate directly with customers to resolve delivery issues such as delays, incorrect addresses, scheduling concerns, access problems, or special delivery instructions.