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Job Description – SAP HANA / Basis Support Engineer
Role Overview
We are looking for an experienced SAP HANA / SAP Basis Support Engineer to join the team and support our growing SAP workloads. The resource will work closely with Mustafa and George and will be responsible for day-to-day SAP technical operations, system maintenance, upgrades, troubleshooting, and infrastructure-related activities.
Key Responsibilities
Provide SAP HANA Database Administration (DBA) and production support across SAP environments.
Perform SAP Basis administration and technical support, including system monitoring, troubleshooting, and issue resolution.
Execute SAP major and minor upgrades, including planning, preparation, execution, and post-upgrade validation.
Hands-on experience with the SAP Software Update Manager (SUM) tool for SAP upgrades and maintenance activities.
Perform RHEL OS patching and maintenance, including using Linux shell scripts to automate and streamline patching activities.
Support SAP system kernel upgrades, patches, configuration changes, and technical maintenance.
Troubleshoot and support external system integrations and connectivity, including handshake and connection-related issues.
Strong experience with SAP RFC configuration, troubleshooting, and connectivity between SAP systems and external applications.
Analyze technical logs and coordinate with infrastructure, network, security, and application teams to resolve complex issues.
Participate in planned maintenance activities, system refreshes, upgrades, and infrastructure changes.
Follow established operational procedures, change-management processes, and production support standards.
Provide on-call or after-hours support when required for critical maintenance and production activities.
Required Skills & Experience
Strong hands-on experience in SAP HANA Database Administration.
Strong knowledge of SAP Basis administration and support.
Experience supporting SAP production environments.
Hands-on experience with SAP major/minor upgrades and SUM.
Good knowledge of RHEL/Linux administration and shell scripting.
Experience with SAP kernel upgrades and system patching.
Strong understanding of RFC connectivity and troubleshooting.
Experience troubleshooting external system interfaces, connectivity, and handshake-related issues.
Ability to troubleshoot issues across SAP, database, OS, network, and external integration layers.
Strong analytical and problem-solving skills.
Good communication skills and ability to work effectively with distributed technical teams.
Preferred Qualifications
Experience supporting SAP HANA on cloud infrastructure/AWS.
Experience with SAP system migrations, infrastructure resizing, and technical upgrades.
Experience with automation using Linux shell scripts.
Familiarity with SAP monitoring and enterprise operational tools.
Ability to independently own technical activities from planning through implementation and validation.
Ideal Candidate
The ideal candidate should be a hands-on SAP technical engineer who can work across HANA DBA, SAP Basis, RHEL/Linux, upgrades, patching, and system integrations. The person should be comfortable troubleshooting complex issues independently while collaborating with Basis, DBA, infrastructure, network, security, and application teams.
