Team Lead | Healthcare Customer Service

• Description
• We are looking for experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program.

This is an opportunity for a hands-on leader who understands the BPO environment, knows how to support and motivate a team, and can maintain high standards across customer experience, productivity, quality, and day-to-day performance.

The right person will be confident working in a fast-paced environment, comfortable with U.S. business hours, and able to communicate professionally in both English and Spanish .

This is a fully remote opportunity in México only for qualified professionals who want to be part of a team where strong leadership and customer experience really matter.