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Summary: We are seeking a highly organized and detail-oriented Nationwide Retail General Liability Adjuster to join our team. The ideal candidate will be responsible for handling a nationwide retail account, managing claims related to product damage, slip and fall incidents, and other types of retail general liability (GL) claims. This role requires effective communication skills, strong analytical abilities, and a commitment to delivering exceptional customer service.
Responsibilities:
Investigate and evaluate retail general liability claims promptly and thoroughly
Communicate with insured parties, claimants, witnesses, and other relevant stakeholders to gather necessary information
Determine coverage and liability for each claim based on policy terms and applicable laws
Conduct site inspections and document findings to assess damages and liability
Negotiate settlements with claimants and/or their representatives
Collaborate with internal teams, including legal counsel and claims management, to resolve complex claims efficiently
Maintain accurate claim records and documentation in accordance with company policies and industry regulations
Provide regular updates to clients and management on claim status and resolution progress
Stay informed about industry trends, legal developments, and best practices related to retail general liability claims management
Qualifications:
Bachelor's degree or equivalent work experience
Minimum of 2 years of experience in handling retail general liability claims
Strong knowledge of insurance principles, coverage, and regulations
Excellent communication and negotiation skills
Ability to work independently and prioritize tasks effectively
Proficiency in Microsoft Office Suite and claims management software
Willingness to travel for site inspections and meetings as needed
Preferred Qualifications:
Professional certification (e.g., CPCU, AIC) is a plus
Experience working with nationwide retail accounts or similar large-scale clients
