Remote Automotive Diagnostic Specialist

Summary

The remote automotive technician role is a remote, diagnostics-focused role ideal for candidates with experience as a remote service technician or dealership-level diagnostician. This position supports partner repair facilities and internal teams in diagnosing vehicle concerns, guiding repair strategy, and ensuring warranty compliance. You’ll work in a fast-paced, fully remote environment that bridges technical knowledge with real-time repair execution.

Key Responsibilities:

Create initial repair plans prior to customer appointments by reviewing submitted DTCs, vehicle symptoms, and customer complaints. Determine likely causes and recommend next diagnostic or repair steps.