Surface emerging operational issues and escalate persistent or material issues appropriately.
Creating leverage for the CEO
Distinguish between matters requiring CEO attention and those that can be resolved elsewhere.
Ensure the CEO is prepared for important meetings and decisions.
Track important CEO commitments, decisions and follow-ups.
Identify when important priorities have stalled or lost momentum.
Protect the CEO from unnecessary operational noise while ensuring critical information reaches him.
Respectfully challenge the CEO where priorities or allocation of attention appear inconsistent.
Internal communications and coordination
Prepare internal updates, presentations, documents and briefing materials.
Coordinate company-wide communications and follow-ups.
Translate leadership decisions into clear actions and ownership.
Ensure important information reaches the appropriate people.
Company events and initiatives
Coordinate internal offsites, leadership sessions, hackathons, team gatherings and other company initiatives.
Manage logistics, stakeholders, timelines and follow-through.
Work with internal teams and external providers as required.
Provide operational support for external events where required.
Executive and travel support
Coordinate flights, accommodation, transportation and travel itineraries.
Ensure travel plans and logistics are communicated well ahead of time.
Coordinate important appointments where required.
Anticipate logistical requirements around travel and major commitments.
Requirements
Strong ownership mindset with the ability to identify issues, take initiative and drive follow-through without constant supervision.
Excellent organisational and prioritisation skills, with the ability to manage multiple priorities, commitments and deadlines simultaneously.
Strong judgment and ability to determine what requires CEO attention, what should be escalated and what can be resolved independently.
Excellent written and verbal communication skills, with confidence engaging employees, department heads, senior leadership and external stakeholders.
Demonstrated ability to operate effectively in fast-paced, high-responsibility and ambiguous environments.
Strong execution and coordination skills, particularly across multiple teams and stakeholders.
Ability to proactively track commitments and ensure agreed actions translate into outcomes.
High level of discretion and maturity when handling confidential or sensitive information.
Confidence to respectfully challenge senior stakeholders and ask direct, constructive questions when necessary.
Strong curiosity and willingness to develop a broad understanding of different business functions, including Product, Sales, Marketing, Engineering, Finance, Operations and People.
High adaptability and ability to respond effectively as priorities change.
Experience in startup operations, business operations, Founder’s Office, executive operations, strategy, consulting, project/programme management, investment banking or another demanding environment is advantageous but not mandatory .
Prior Executive Assistant experience is not required ; exceptional early-career candidates with strong judgment, ownership and operating ability are welcome to apply.
Benefits
Opportunity to work directly with Rayda ’s Founder & CEO.
Broad exposure across Strategy, Operations, Product, Sales, Marketing, Finance, People and company-wide execution.
Opportunity to work in a growing, globally distributed technology company.
Significant learning and professional development through exposure to company-wide priorities and leadership decision-making.
Potential to grow into broader Founder’s Office, Executive Operations or Chief of Staff responsibilities as Rayda and the individual develop.
