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Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).
Job Summary
The Risk and Controls Specialist supports enterprise audit coordination, compliance assurance, risk management, corrective action governance, and operational risk oversight activities. This role functions as a flexible operational resource across the Risk and Assurance team, supporting multiple stages of the risk management lifecycle including audit coordination, risk intake and vetting, remediation tracking, root cause analysis support, governance reporting, and control validation.
The Risk and Controls Specialist partners with operational teams and compliance leadership to strengthen organizational controls, improve audit readiness, support proactive risk identification, and ensure timely follow-up and escalation of compliance and operational risk activities.
Key Responsibilities
Audit Coordination & Controls Support
Coordinate audit and assessment activities, including internal audits, external audits, SOC audits, client requests, and regulatory reviews
Track audit deliverables, documentation requests, due dates, and stakeholder follow-up activities
Support quality review of audit deliverables and evidence submissions to ensure completeness, consistency, and alignment with requirements
Maintain centralized repositories for audit evidence, controls documentation, and remediation activities
Support monitoring and tracking of audit findings, recommendations, and corrective action activities
Escalate overdue deliverables, unresolved findings, or emerging risk concerns as appropriate
Risk Intake & Remediation Oversight
Support intake and triage of potential non-compliance incidents and operational risk events
Assist with preliminary risk research and impact assessments
Support structured root cause analysis (RCA) activities and remediation discussions
Track corrective action plans (CAPs), remediation milestones, and prevention activities
Monitor follow-up activities and support escalation of repeat findings or ineffective remediation efforts
Assist with assessment of risk severity, mitigation effectiveness, and escalation needs
Enterprise Risk Management Support
Support enterprise risk management (ERM) activities, including maintenance of risk registers, risk inventories, and tracking tools
Participate in structured risk interviews and operational risk discussions
Assist with gathering and organizing information related to risk assessments, controls, and mitigation strategies
Research regulatory expectations, operational requirements, and historical findings to support risk evaluation activities
Support ongoing monitoring and tracking of enterprise risks and remediation activities
Reporting & Governance Support
Prepare reports, summaries, dashboards, and governance materials related to audits, remediation activities, and enterprise risks
Maintain tracking tools and documentation to support governance reporting and executive oversight
Support preparation for governance committee meetings and leadership reviews
Assist with identifying trends and recurring operational or compliance issues
Requirements
Knowledge of audit coordination, compliance monitoring, risk management, and corrective action processes
Strong organizational, analytical, and documentation management skills
Ability to manage multiple priorities and deadlines across cross-functional stakeholders
Strong written and verbal communication skills
Strong attention to detail and follow-through
Ability to identify potential escalation concerns and support risk prioritization activities
Comfortable operating in a fast-paced, evolving environment
Qualifications
Education
Associate’s or Bachelor’s degree preferred in healthcare administration, business, compliance, or related field
Experience
3+ years of audit coordination, compliance, quality, operational oversight, or risk management experience
Healthcare or Medicaid experience preferred
Experience supporting remediation tracking, audit readiness, or compliance operations preferred
Certifications
CHC, CRCM, Lean Six Sigma, or related certifications preferred
Required Skills:
Strong understanding of internal control principles and audit methodologies
Excellent project management skills, with the ability to handle multiple audits simultaneously
Proficiency in data analytics or audit software tools is a plus
Leadership: Ability to guide and inspire colleagues, even without formal direct reports
Communication: Strong written and verbal communication, capable of presenting technical findings to diverse audiences
Analytical Thinking: Keen attention to detail with a problem-solving mindset
Collaboration: Works well with cross-functional teams, building relationships and driving consensus
Adaptability: Comfortable operating in a changing regulatory landscape and remote work environment
Attention to detailpervy to sensitive information for compliance
Rate: $27.00 - $35.75 hourly
This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified
PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!