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Job Title: Senior Consultant SAP Ariba
Work Location: India (Remote)
Shift: Europe Shift
About the company:
Protera is a Great Place To Work® Certified™ in India.
Protera Technologies, is a global Total IT Outsourcing Services Provider for SAP-centric organizations. The Company was formed in the mid-90s to provide comprehensive end-to-end IT solutions for customers with SAP in the core of their IT resources. Protera Technologies has capitalized on its unbeatable experiences with SAP to evolve into a pioneer of end-to-end total IT Outsourcing global solutions that covers all IT needs of an organization. Since its founding in 1998, Protera Technologies is committed to enabling constant change while improving quality and reducing total cost of ownership for all IT resources of an SAP centric organization.
Vision:
Protera envisages to be the premier on-demand operational platform supporting all IT needs for SAP centric organizations.
Mission:
The company aims to deliver the best forward-thinking ITO Services Platform empowering organizations to leverage IT to drive business growth and efficiency gains.
Values:
Impact: Create intentional and meaningful interactions to improve, innovate and inspire.
Curiosity: Stay curious about the evolution and journey of each other.
Authenticity: High integrity individuals working together for the greater good.
Celebration: Of our work, our people, our clients, our traditions, and our communities.
To know more about us you can visit our website
Role Overview:
We are seeking a skilled Senior Consultant – SAP HCM to design, implement, and support SAP Human Capital Management solutions. This role requires strong functional knowledge of SAP HCM, hands-on configuration experience, and the ability to translate HR business requirements into effective system solutions. The role combines project delivery with ongoing application support to maintain reliable HR operations and improve business processes.
The ideal candidate will work closely with clients and cross-functional teams to improve HR processes, support transformation initiatives, and deliver quality solutions while mentoring junior consultants.
Key Responsibilities
Solution Design and Delivery
Lead SAP HCM requirements gathering, process workshops, solution design, and configuration.
Translate business requirements into functional specifications and practical recommendations.
Configure and support relevant SAP HCM areas, including Personnel Administration, Organizational Management, Time Management, and Payroll, according to project scope.
Plan and execute functional testing, support user acceptance testing, and resolve defects.
Prepare process documentation, configuration guides, and training materials.
Integration and Cross Functional Alignment
Collaborate with finance and technical teams to support integration between SAP HCM, SAP FI/CO, and related applications.
Support employee and organizational data flows across SAP and third-party systems.
Work with development teams on reports, interfaces, enhancements, and workflows.
Transformation and Application Support
Support SAP HCM implementations, upgrades, rollouts, and ongoing enhancements.
Contribute to data migration, validation, cutover planning, and post-go-live support.
Investigate functional issues, identify root causes, and recommend sustainable improvements.
Apply appropriate controls for sensitive employee data and role-based access.
Manage SAP HCM incidents, service requests, and configuration changes in line with agreed service levels
Investigate recurring issues, perform root cause analysis, and coordinate fixes with technical teams and SAP support.
Support release testing and regression testing, maintain support documentation, and communicate issue status to business users.
Program and Team Leadership
Own assigned HCM workstreams, including estimates, deliverables, risks, and dependencies.
Communicate progress and recommendations to business stakeholders and project leadership.
Mentor junior consultants and review deliverables for quality and consistency.
Contribute to proposals, statements of work, and effort estimates.
Requirements
SAP HCM Expertise
Strong working knowledge of the SAP HCM module and its core HR processes.
Hands-on configuration and support experience in one or more core areas: Personnel Administration, Organizational Management, Time Management, or Payroll.
Understanding of employee master data, organizational structures, personnel actions, and relevant business rules.
Experience translating HR requirements into SAP functional designs.
Implementation and Integration Experience
Experience providing ongoing SAP HCM application support, including incident management, troubleshooting, and service request delivery.
Experience delivering SAP HCM implementations, enhancements, or support engagements.
Familiarity with integration between SAP HCM, finance, and external HR or payroll applications.
Experience with testing, data migration, issue resolution, and deployment activities.
Preferred Qualifications
Experience supporting multi-country HR environments or complex organizational structures.
Exposure to payroll processing, time evaluation, or employee and manager self-service.
Experience in SAP transformation programs and HR process standardization.
Nice to Have Skills
SAP SuccessFactors experience, including Employee Central, Employee Central Payroll, or other SuccessFactors modules.
Exposure to integration between SAP HCM and SAP SuccessFactors.
Familiarity with SAP Fiori, SAP Integration Suite, or HR reporting and analytics.
Relevant SAP HCM or SAP SuccessFactors certification.
Key Competencies
Strong analytical and problem-solving skills.
Clear communication and effective stakeholder management.
Ability to turn business requirements into maintainable SAP solutions.
A collaborative approach to delivery, mentoring, and knowledge sharing.
Education and Experience
Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field.
7+ years of SAP HCM experience, including full lifecycle implementations and ongoing application support.
Experience in SAP transformation programs and client-facing delivery.