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Hospitality Distribution & Systems Specialist – REMOTE

Proactive RecruitmentSouth Africa only

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We are recruiting for a Hospitality Distribution & Systems Specialist to join our client's fully remote team.

This is an exciting opportunity for a hospitality professional with 3–5 years' experience and practical knowledge of hotel distribution, OTAs, channel managers and hospitality systems. The role is hands-on and will involve supporting the implementation, configuration and ongoing management of distribution and technology systems across a portfolio of hospitality clients.

This is an ideal opportunity for a hospitality professional who has strong knowledge of hotel distribution, OTAs, channel managers and hospitality systems , and who enjoys working with both technology and clients.

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Hospitality Distribution & Systems Specialist – REMOTE at Proactive Recruitment · web2ua

Monitor system and distribution performance.
Prepare relevant reports and provide meaningful insights to clients.
Keep client information, system configurations and documentation up to date.
Maintain accurate records of changes, issues and resolutions.
Manage tasks and deadlines across multiple client accounts.
Ensure all client queries and technical issues are followed up and resolved within agreed timeframes.
EXPERIENCE & QUALIFICATIONS
Essential
3–5 years' experience within the hospitality industry , preferably in hotel distribution, reservations, revenue, OTA management or hospitality technology.
Strong practical understanding of hotel distribution and online travel agencies (OTAs) .
Experience working with channel managers and/or hotel technology systems .
Strong understanding of rates, availability, room types, restrictions and inventory distribution.
Experience troubleshooting system and connectivity issues.
Excellent attention to detail.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Strong client service and relationship-management skills.
Excellent organisational and time-management skills.
Ability to manage multiple clients and competing priorities.
Ability to work independently and effectively in a fully remote environment.
Advantageous
Experience with one or more of the following would be advantageous:
SiteMinder
Booking.com
Expedia
Other major OTA extranets
PMS, CRS or RMS platforms
API connectivity and system integrations
INDEPENDENT
Comfortable working remotely, managing their own workload and taking ownership of responsibilities.
WORKING ENVIRONMENT
This is a fully remote position , requiring the successful candidate to have:
A reliable internet connection.
A suitable home working environment.
A reliable computer/laptop capable of running the required systems.
Strong self-management and time-management skills.
The ability to communicate effectively via email, Teams, WhatsApp and other digital communication platforms.
The ability to attend virtual meetings and maintain a professional presence when interacting with clients.

Hospitality Distribution & Systems Specialist – REMOTE

Apply now

Hospitality Distribution & Systems Specialist – REMOTE

Apply now

THE ROLE

Distribution & Channel Management

Hospitality Systems

Client Support & Consulting

Reporting & Administration

WHAT SUCCESS LOOKS LIKE

Success in this role will be demonstrated through:

Apply now