We are seeking a hands-on Platform Engineer with strong technical execution and a focus
on production support, platform stability, and operational excellence. This role requires someone who can own problems end-to-end — from implementation and operational support to troubleshooting and continuous improvement — while communicating clearly with stakeholders. A key focus of this role is building and managing GitHub-based development workflows and CI/CD pipelines using GitHub Actions. Key Responsibilities
Production Support & Operational Ownership
Provide hands-on support for production and non-production platforms
Troubleshoot incidents across application, infrastructure, and database layers
Own operational issues through to resolution, recovery, and follow-up
Perform root cause analysis and implement permanent fixes and preventive improvements
Continuously improve platform reliability, support processes, and operational
Readiness
GitHub & CI/CD (Core Focus)
Design, build, and maintain GitHub repositories, branching strategies, and workflows
Develop and manage GitHub Actions pipelines for CI/CD
Implement automated build, test, security scanning, and deployment pipelines
Enforce best practices around: o Code reviews and pull requests o Branch protection and release management o Secrets management and secure pipeline design
Optimize pipelines for speed, reliability, and security
Communicate clearly with internal teams and stakeholders
Provide timely updates on incidents, issues, and remediation progress
Participate in incident calls, support discussions, and operational reviews
Document issues, resolutions, and recurring support patterns clearly
Platform Engineering & Operations
Support and maintain production and non-production environments
Troubleshoot across application, infrastructure, and database layers
Lead root cause analysis and implement permanent fixes
AWS Cloud Infrastructure
Support and maintain AWS environments (EC2, VPC, IAM, S3, RDS)
Manage infrastructure changes using Terraform or CloudFormation
Monitor security, availability, and cost efficiency
MySQL Database Administration
Manage MySQL (replication, backups, recovery, tuning)
Troubleshoot and optimize database performanc e
Linux Systems Management
Manage and secure Linux environments
Automate system tasks using scripting
Requirements
Required Skills & Experience
5+ years in DevOps / Platform Engineering / SRE
Strong hands-on GitHub experience including:
o GitHub Actions (required) o Branching strategies and repository management o Pull request workflows and code governance
Proven experience building CI/CD pipelines end-to-end
Strong expertise in: o AWS cloud infrastructure o Linux administration o MySQL database management
Experience implementing DevSecOps practices
Strong English communication skills (written and verbal)
Experience working with cross-functional teams in support or operational environments
Qualifications
Docker / Kubernetes
HashiCorp Vault or secrets management tools
Experience in fin-tech or regulated environments
Experience supporting complex cloud-based platforms in production environments
What We’re Looking For
A hands-on engineer who can support, troubleshoot, and improve platforms
Strong ownership mindset with a focus on service reliability and follow-through
Someone who can resolve issues, implement fixes, and improve operational stability
Clear communicator who is comfortable working across teams during support situations
Success in This Role Looks Like
Reliable, secure, and efficient GitHub/AWS pipelines
Faster issue resolution and smoother operational support
Improved platform stability and reduced recurring incidents
High confidence from stakeholders through consistent support delivery
What This Role Is NOT
Not a passive technical role
Not someone who avoids hands-on work
Not limited to documentation or high-level oversight
“Candidates must demonstrate hands-on experience designing and implementing GitHub
Actions pipelines and be prepared to walk through a real example.”
Benefits
People10 Work-Culture:
At People10, you will be immersed in an exceptional work environment surrounded by helpful colleagues and a workplace where feedback flows freely. If you’re looking to make an impact, People10 is the place for you. People10 is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status. Our culture of an open-door policy, constant connection with leadership team, opportunities for skill development through diversified learning initiatives like code combat, meetups, knowledge booster sessions makes People10 a rewarding place to work.
