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Work From Anywhere in LATAM or the Philippines
Work Schedule: US Timezone (Flexible) | Staggered 9-hour shifts: 6:00 AM – 2:00 PM or 2:00 PM – 10:00 PM ET, transitioning to Sunday–Thursday coverage post-ramp
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.
Hear why we exist, what we believe in, and who we're building for: Watch here:
About the Client
A fast-growing digital health company pioneering non-surgical weight loss care is hiring a Patient Navigator to convert inbound patient inquiries into booked clinical consultations and completed treatment decisions.
The company combines telehealth with distributed clinics across 10 US states and a virtual care team of physicians, nurse practitioners, dietitians, and coaches. Founded by leading medical school professors, it is scaling rapidly across multiple US markets and is building a brand-new Client Intake team to support surging patient volume.
About the Role
The Patient Navigator owns two phases of the patient journey. On the front end, they pick up inbound calls, lead pre-scheduled 15-minute video intro calls, screen for financing readiness and benefits eligibility, and book qualified patients for clinical consultations.
Demonstrated experience discussing payment, financing, or cost options directly with patients or customers
Proven experience working US business hours (ET/CT), including shift-based coverage
Proficiency with Google Workspace and EMR/EHR or comparable healthcare scheduling platforms
Ability to work on a MacBook within HIPAA-compliant workflows
C1+ English (CEFR) with a neutral accent for US patient-facing phone and video communication
Nice-to-Have
Exposure to GLP-1 programs, medical weight loss, bariatric, or obesity care patient populations
Spanish fluency in addition to English
RN, LPN, or other clinical credentials
Experience at a telehealth platform or cash-pay elective medical practice
Prior Sunday or non-traditional shift coverage experience
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we're building for:
Watch here:
Benefits
Competitive Salary: Based on experience and skills
Remote Work: Fully remote—work from anywhere
Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
Generous PTO: In accordance with company policy
Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
Direct Mentorship: Guidance from international industry experts
Learning & Development: Ongoing access to resources for professional growth
Global Networking: Connect with professionals worldwide
Our Recruitment Process
Application
Screening
Skills Assessment
Topgrading Interview
Client Interview
Job Offer
Client Onboarding
Ready to Join Us?
If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.
