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Work From Anywhere in LATAM
Work Schedule: Eastern Time | Monday–Friday, aligned to US Eastern business hours (8:45 AM ET daily team standup; must work within ±1 hour of New York time)
A fast-growing AI company in the procurement technology space is looking for an Operations Specialist to own the data and supplier-coordination layer that keeps its platform delivering for enterprise customers.
The company is founder-led, lean, and in an active deployment phase — onboarding new enterprise clients and running real-world sourcing events. Often described as "Palantir for procurement," its deployment team blends tactical execution with customer advisory work, and this hire exists to own the execution core so senior team members can stay at the strategic level.
Day-to-day, the role is roughly 60% Excel-based data work — cleaning, structuring, and validating supplier, product, and quantity data so sourcing events run without error — and 40% phone and email follow-up with existing US-based suppliers to keep them engaged on the platform. Success means owning a client account end to end within 90 days, running the back-end work and communication independently.
Core Responsibilities
Data Cleaning & Validation
Clean, structure, and validate supplier, product, and quantity data using Excel
Apply VLOOKUP, XLOOKUP, INDEX MATCH, pivot tables, and conditional formulas to organize datasets
Sanity-check data for missing values, inconsistent formatting, and errors before modeling begins
Build formula-driven models without hard-coded values, ensuring datasets are replicable
Onboard validated customer data onto the client's deployment platform
Supplier Communication & Follow-Up
Call US-based suppliers who haven't responded on the platform to re-engage them
Deliver a consistent daily outreach script and improve call quality with each iteration
Track supplier response status and escalate persistently to prevent dormant accounts
Coordinate outreach priorities with the deployment team via Slack
Deployment & Operations Support
Maintain and update supplier and product records across active sourcing events
Support end-to-end deployment of sourcing events for enterprise customers
Flag process gaps and recommend operational improvements proactively
Take on expanded account ownership as tenure and performance progress
Requirements
Must-Have
1–2+ years of hands-on Microsoft Excel experience in a professional work environment (not coursework or training), including pivot tables, VLOOKUP, XLOOKUP, INDEX MATCH, and IF formulas
Demonstrated experience cleaning, normalizing, and validating datasets using formula-based methods (no hard-coded values), including sanity-checking data quality and comparing extracted data against source documents
Experience building structured, replicable Excel models that others can follow
Experience conducting outbound phone calls to US-based suppliers, vendors, or business contacts in a professional capacity
C1+ English (CEFR) — spoken and written — for direct phone communication with US-based suppliers
Located in LATAM and able to work within one hour of US Eastern Time
Nice-to-Have
1–2 years in management consulting or at a boutique advisory firm
Prior exposure to e-procurement or sourcing platforms
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we're building for:
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Benefits
Competitive Salary: Based on experience and skills
Remote Work: Fully remote—work from anywhere
Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
Generous PTO: In accordance with company policy
Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
Direct Mentorship: Guidance from international industry experts
Learning & Development: Ongoing access to resources for professional growth
Global Networking: Connect with professionals worldwide
Our Recruitment Process
Application
Screening
Skills Assessment
Topgrading Interview
Client Interview
Job Offer
Client Onboarding
Ready to Join Us?
If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.
