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Operations Assistant – Executive Support & Special Projects (Remote) Operations | Executive Support | Project Coordination | AI Tools | Special Projects Position Type: Full-Time, Remote Location: LATAM & South Africa Working Hours: U.S. Business Hours
About the Role
At Pavago , one of our clients is hiring an Operations Assistant to support a fast-growing, entrepreneurial healthcare services company by driving operational excellence, executive support, and cross-functional project execution.
This is not a traditional administrative role. You’ll become a trusted extension of the leadership team—owning projects, solving problems, improving processes, and ensuring critical initiatives move forward with minimal supervision.
You’ll work across operations, executive support, reporting, vendor management, marketing coordination, people operations, and special projects. Every day is different, requiring adaptability, resourcefulness, and a strong ownership mindset.
If you enjoy bringing structure to fast-moving environments, learning new skills, and becoming the person everyone relies on to keep the business running smoothly, this role is built for you.
What You’ll Own
Executive & Operations Support
Support leadership with day-to-day operational priorities and strategic initiatives.
Manage administrative, operational, and cross-functional coordination tasks.
Track action items and ensure timely follow-up across departments.
Coordinate meetings, deliverables, and project timelines.
Maintain organized documentation and operational records.
Assist with workflow creation and continuous process improvement.
Project Management & Special Projects
Own projects from planning through completion.
Research solutions and independently execute new initiatives.
Resourceful and capable of solving problems independently.
Quick learner who adapts easily to new systems and tools.
Calm under pressure and comfortable with ambiguity.
Strong ownership mindset with outstanding attention to detail.
Professional, trustworthy, and able to handle confidential information.
Team-oriented and committed to helping others succeed.
What a Typical Day Looks Like
No two days are exactly the same. You may:
Support leadership with urgent operational priorities.
Build reports and monitor business metrics.
Draft content and company communications.
Coordinate vendors, contracts, and approvals.
Assist with onboarding and people operations.
Manage special projects from start to finish.
Organize travel and event logistics.
Create presentations and operational documentation.
Solve unexpected business challenges as they arise.
Learn new tools and improve internal processes using AI.
In short: You keep the business organized, efficient, and moving forward by owning projects, solving operational challenges, and ensuring nothing falls through the cracks.
Key Metrics for Success (KPIs) Projects completed accurately and on time.
Fast response times and proactive communication.
High-quality execution across multiple priorities.
Improved operational efficiency and workflows.
Accurate reporting and documentation.
Strong follow-through on initiatives.
High internal stakeholder satisfaction.
Successful management of multiple concurrent projects.
Why This Role Stands Out
High-trust position working directly with company leadership.
Significant ownership and autonomy.
Exposure to operations, executive support, marketing, HR, and special projects.
Opportunity to rapidly expand your skill set across multiple business functions.
Fully remote, entrepreneurial work environment.
Clear career progression into:
Operations Manager
Executive Operations Lead
Chief of Staff
Business Operations Manager
Interview Process
Application Review
Spark Hire Intro Video (3–5 minutes)
Client Interview
Offer & Onboarding
What Happens After You Apply
Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video . This short, self-recorded video is the final step that completes your application and can be recorded whenever it’s convenient for you.
Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps hiring managers evaluate your communication style early, making future interviews more meaningful and reducing unnecessary interview rounds.
Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.
Apply Now
If you’re a proactive operations professional who enjoys solving problems, supporting leadership, managing projects, and bringing structure to fast-moving environments, we’d love to hear from you. Apply today and become a trusted partner behind the scenes of a growing business.
