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Marketing Account Manager – Email Marketing, Client Success & Campaign Operations Full-Time | Remote | U.S. Business Hours
About the Role
At Pavago , one of our clients is hiring a Marketing Account Manager to manage client relationships and coordinate marketing execution across multiple accounts.
You’ll serve as the primary point of contact for clients while overseeing email marketing, website updates, SEO support, analytics, reporting, and campaign coordination .
This role is ideal for someone with agency or client-facing marketing experience who is highly organized, communicates confidently, and knows how to keep multiple campaigns and stakeholders moving forward.
What You’ll Own
Client & Account Management
Serve as the primary point of contact for assigned clients
Manage communication through email, Slack, WhatsApp, and video calls
Lead client meetings, updates, and strategy check-ins
Build strong relationships with executive-level stakeholders
Turn client feedback into clear priorities and action items
Email Marketing
Build and manage campaigns using Mailchimp, HubSpot, or Klaviyo
Write and edit email copy, subject lines, and campaign messaging
Manage segmentation, scheduling, testing, and campaign launches
Track open rates, click-through rates, and engagement
Recommend improvements based on campaign performance
Website, SEO & Content
Manage website and content updates through WordPress
Coordinate landing pages and campaign-related website changes
Conduct keyword research and SEO analysis using Ahrefs or Semrush
Monitor rankings, traffic, and optimization opportunities
Analytics & Reporting
Track performance using Google Analytics (GA4) and campaign reporting tools
Maintain visibility into account health, campaigns, and deliverables
Campaign & Workflow Coordination
Coordinate priorities across clients, leadership, and marketing teams
Track deadlines, deliverables, approvals, and follow-ups
Keep multiple client accounts organized and on schedule
Use ChatGPT, Claude, and other AI tools to improve research, content, reporting, and workflow efficiency
What We’re Looking For
3+ years of marketing account management, agency, or client-facing marketing experience
Hands-on experience with Mailchimp
Experience managing or updating WordPress websites
Familiarity with Ahrefs or Semrush
Experience with Google Analytics (GA4)
Strong written and spoken English
Excellent client communication and relationship-management skills Strong organization, project management, and follow-through Comfortable managing multiple accounts simultaneously Comfortable working remotely during U.S. business hours
Nice to Have
HubSpot or Klaviyo experience
Canva or Adobe Express
Google Ads or Meta Ads exposure
Experience working with executive-level or high-profile clients
Agency or fast-paced marketing environment experience
What Success Looks Like
Strong client satisfaction and retention
Campaigns and deliverables completed on time
Improved email engagement and campaign performance
Clear, accurate, and actionable client reporting
Organized accounts with no missed follow-ups
Consistent and professional client communication
Why This Role Stands Out
Direct ownership of client relationships
Hands-on exposure to email marketing, SEO, analytics, and website management
Work closely with leadership and senior client stakeholders
High ownership across campaigns and account delivery
Fully remote environment
Growth opportunities into Senior Account Management, Client Success, or Marketing Leadership
Interview Process
Initial Application Review
Spark Hire Intro Video
Pavago Recruiter Interview
Client Interview
Offer & Onboarding
What Happens After You Apply
After applying, you’ll receive an email invitation from Spark Hire to complete a short Intro Video. This helps our hiring team learn more about your marketing experience, client communication skills, and account management background before moving forward.
You can complete the recording on your own time and re-record your responses before submitting if needed.
Please check your inbox and spam/junk folder for the Spark Hire invitation.
Apply Now
If you enjoy managing client relationships, coordinating marketing campaigns, and using data to improve performance, we’d love to hear from you.
