Customer Success Manager
PavagoMexico only
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Customer Success Manager
Position Type: Full-Time, Remote Working Hours: U.S. Business Hours
About the Role
We are looking for a proactive and relationship-focused Customer Success Manager to support and strengthen our relationships with existing B2B customers.
This is a customer success and account management role focused on customer retention, satisfaction, and long-term account growth. Rather than closing sales, you'll build trusted relationships, conduct regular customer check-ins, identify new business opportunities, and collaborate with the Sales team to ensure customers receive the best possible experience.