AI Operations Specialist - LLM & Conversation Systems
PavagoMexico only
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AI Operations Specialist – LLM & Conversation Systems Position Type: Full-Time, Remote Working Hours: U.S. Business Hours
About the Role
We are looking for a hands-on AI Operations Specialist to own and improve our production AI conversation systems.
We are an AI-powered SMS lead recovery platform serving telehealth brands, processing millions of messages each month. Our AI systems interact directly with customers, and their performance directly impacts client conversions.
In this role, you'll onboard new clients, configure AI conversation systems, monitor live conversations, diagnose issues, improve prompts and system behavior, and measure whether your changes actually improve conversion.