Swedish Speakers - Customer Support Advocates

Provide fantastic customer experience for the fantasy entertainment leader!

During this challenging period, when people contact for assistance, a work from home representative is usually the one who responds to calls and messages for help.

Make use of this opportunity to be peoples connection to Patrique Mercier Recruitment : friendly, helpful, and real, while working at the comfort of your home!

Join our team and work in the most fantastic industry in the world , delivering wonderful customer experience for the global leading fantasy entertainment brand!

This is an opportunity to work with a top subscription streaming service for films and television series , while working for Teleperformance , a Best Place to Work Multinational Company.

• As a member of our Customer Support team, you will be delivering superior customer experience to the subscribers of a top streaming service.
• Apply now and get ready to welcome this new challenge!
• Be part of a company that treats remote employees as part of its family.

What you will do:

• Communicate through chat & phone with subscribers
• Answer how-to questions about payments
• Troubleshoot streaming and content issues
• Assist subscribers with how-to questions & navigating on the given application

Qualifications:

Native or near-native level in Swedish

• Good knowledge of English language (B2+ level)
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Work experience in customer support/ assistance will be considered as an advantage

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) Competitive monthly salary + 2 extra salaries per year

Private Health Insurance

• Numerous benefits and discounts
• Fully paid training by certified instructors
• Originally posted on Himalayas