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Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.
Global Reach with a Local Touch
140+ years serving healthcare
Over 14,000 teammates worldwide
Serving healthcare partners in 80 countries
Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
40+ distribution centers
Portfolio of 300 propriety and branded product offerings
1,000 branded medical product suppliers
4,000 healthcare partners served
Benefits
Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.
The anticipated salary range for this position is $60k-$68k. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Job Description - Supports Contracts & Pricing team and customers by managing contract information, researching questions, and resolving complex pricing/rebate issues between the Corporate Contracts/Rebates department, vendors, customers and the Owens & Minor (O&M) Commercial Team. Reviews and approves customer contract access. Informs customers of price change notifications, as well as communication and follow-up of expiring contracts. Maintains knowledge of the systems that support these activities and recommends changes to these processes. Works closely with Pricing and Margin Analysts on margin initiatives. Effectively works with all levels of sales and operational management and corporate management.
Core Responsibilities -
Daily reporting and communication with customers to review any pricing misalignments between account, O&M, GPOs, and Suppliers.
Organize and own regular meeting cadence with customers to ensure timely resolution of issues, involvement of key stakeholders, and synchronicity of updates.
Proactively identifies replacements of expiring contracts and researches customer Group Purchasing Organization (GPO)/tier eligibility documentation that could not be resolved by the corporate team.
Reviews customer invoice activity to correct overcharges and denied rebates; loads system workarounds as necessary for credit/rebills.
Plans and implements contract pricing on new customer conversions and existing customer GPO conversions; leads project to compare pricing and track changes during these conversions and ensures that appropriate field and corporate resources are included in the project.
Analyzes pricing issues & processes resulting in short-pays and determining appropriate resolution; supports AR on complex pricing audits from customers and/or GPOs for specific customers.
Analyze customer metrics and processes to identify opportunities within customer confinements to improve internal metrics and customer satisfaction.
Qualifying Experience -
Advanced Microsoft Excel & Power BI skills.
In-depth knowledge of contract and rebate processes.
Previous experience in a medical/surgical distribution or manufacturing business preferred.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
