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Connect high-end clients with premium travel experiences. Make outbound calls, qualify leads, and book luxury flights including business-class, first-class, and private jets. Combine sales skills with top-tier service to deliver seamless, personalized travel solutions.
Key Responsibilities
Use a dialer system to make inbound and outbound calls to potential customers
Qualify leads and present tailored travel opportunities
Present FlyLuxury's premium flight services and packages, close sales, and set appointments
Coordinate and manage bookings for business-class, first-class, and all relevant bookings
Manage all follow-up communications (email, text, phone calls) to maintain warm leads
Track and report on sales activity and conversion metrics
Collaborate with the sales team to meet and exceed monthly targets
Assist the marketing team with outbound campaigns and promotions to drive bookings
Ensure high levels of client satisfaction by delivering seamless, personalized service
Maintain up-to-date knowledge of travel trends, loyalty programs, and luxury flight offerings
Handle sensitive client information with discretion and professionalism
Skills, Knowledge and Expertise
Experience in sales, travel booking, or a customer-facing luxury service role
Familiarity with dialer systems and outbound calling processes
Background in GDS platforms (e.g., Amadeus, Sabre) is a plus
Excellent communication and persuasive skills
Strong organizational skills and attention to detail
Ability to work independently and thrive in a fast-paced, target-driven environment
A polished, professional demeanor and a passion for luxury travel
Flexibility to work varying shifts, including weekends and holidays as needed
