Partner Account Manager, Spain

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

At NiCE, we are passionate about making the customer experience flow. As the global leader in AI-powered customer experience and workforce engagement solutions, we empower organisations to deliver seamless, digital-first interactions that drive real impact.

We are looking for a commercially sharp, relationship-led professional to join us as Partner Manager, Spain. This role builds and runs NiCE's partner ecosystem in Spain, recruiting and developing the resellers, regional systems integrators and technology partners that take CXone and Cognigy to market with us.

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Partner Account Manager, Spain at NICE · web2ua

How will you make an impact?
Own NiCE's partner strategy and business plan for Spain, including partner segmentation, target profiles and the route to market for each segment
Recruit, onboard and develop new partners, and grow the performance of existing ones against agreed pipeline and revenue targets
Run joint business plans and regular reviews with priority partners, with clear targets for partner-sourced and partner-influenced pipeline and bookings
Work with NiCE sales in Spain to bring partners into named accounts, manage deal registration and agree who does what on each opportunity
Drive partner enablement and certification across sales, presales and delivery, so partners can sell and deploy CXone Mpower and Cognigy with confidence
Plan and deliver joint marketing and demand generation with partners, working with regional and global marketing teams
Apply NiCE's partner programme, incentives and commercial terms consistently, and flag where local market needs call for change
Give regional insight to the International partner leadership team, influencing programme design and investment
Report on performance metrics such as partner-sourced and influenced pipeline, bookings, active and certified partners, and partner satisfaction
Have you got what it takes?
Minimum 5 years' experience in partner, channel or alliance management in enterprise software, SaaS, cloud or CX technology
Proven record of recruiting partners and growing them to deliver pipeline and revenue against a target
Strong understanding of partner commercial models, including margin, incentives, deal registration and services attach
Good knowledge of the Spanish technology and partner landscape, with an existing network of resellers and integrators a distinct advantage
Ability to influence sales, marketing and product colleagues and drive alignment across teams
Exceptional communication, collaboration and relationship-building skills
Self-motivated, proactive and able to thrive in a fast-paced, matrixed environment
Fluent Spanish and English required; Portuguese or other European languages are a bonus
What’s in it for you?

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