Tier 3 Customer Success Specialist (Colombia)
NeoWork$2K per monthColombia only
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NeoWork is hiring a Tier 3 Customer Success Specialist to support a US-based client from our Colombia team. This is a full-time, remote role. The work is process design, not standard support. You will study how customer work gets done, find where it breaks down, and build the system that fixes it.
This role sits at the high end of our customer team. You will think like an operator. Most of your time will go to problems that don’t have a playbook yet. You will write the playbook. This is a self-directed role.