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POSITION DESCRIPTION
JOB TITLE: Compliance Analyst
STATUS: Regular, Full-time/Exempt
REPORTS TO: Director of Policy and Compliance
SUPERVISES (DIRECT): N/A
REVISED: May 2026
POSITION SUMMARY
The NRMP Policy and Compliance team promotes and enforces the policies and procedures that protect the integrity of the Matching Program. The Compliance Analyst engages in effective oversight of case management activities to ensure consistent application and adherence by constituents to the rules and regulations outlined in the NRMP’s Match Participation Agreements and related policies. The Compliance Analyst also supports the maintenance of accurate case management records and assists with constituent outreach efforts, mainly on matters related to promoting broad-based understanding of Match compliance.
Security and Privacy responsibilities are identified in the Acceptable Use Policy (AUP), which applies to all users, roles, and NRMP resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)
Case Management
Process waiver reviews and violation investigations:
Manage and prioritize caseload, ensuring adherence with NRMP policy timelines Correspond with all parties and collect all documentation for files; proactively identify/analyze gaps and follow up accordingly with parties to solicit additional information Research/solicit feedback about policies of partner organizations when they contribute to understanding and processing of a case Troubleshoot cases, as needed, with Director to ensure documentation is comprehensive and ready for executive leadership review Prepare reports and documents and ensure accurate preparation of case files for panel review Distribute reports to external parties. Maintain and/or update online systems to ensure accurate case log tracking Interface with the NRMP’s case management system and matching software system
Records Management
Interface with the NRMP’s case management system and matching software system
Process intake forms; enter case data and information into electronic case management system in accordance with policy
Maintain accurate case log through prompt upload of transmittals, constituent statements, and support documentation as received
Update records in the NRMP’s matching software system to accurately reflect case activity
Inter-Departmental and Constituent Support/Engagement
Serve as primary point of contact for staff, Match participants, stakeholders, and other interested parties in responding to questions related to policy interpretation and compliance protocols
Assist in reviewing annual updates to Match Participation Agreements, policies, and Codes of Conduct
Work with Sr Compliance Analyst(s) on ad hoc projects as assigned, namely initiatives that increase policy awareness and understanding among staff and Match constituents
Miscellaneous
Support the Director in annual review, revision, and/or creation of department process documentation and maps
Support Operations team during peak periods and as directed
EDUCATION, QUALIFICATIONS, REQUIRED SKILLS
Bachelor’s degree required, preferably in a policy, social science, or health-related discipline or experience determined to be equivalent
Three to five years of experience working in a compliance role and/or interpreting policy and regulating policy compliance, preferably in a medical or medical education-based organization
Excellent oral and written communication skills; proven experience in report writing
Excellent interpersonal and time-management skills
Proven ability to safeguard sensitive, often confidential information
Detailed-oriented, organized, and thorough
Ability to problem-solve through logic and trial and error; ability and willingness to learn new software and applications
Microsoft Office Suite
PREFERRED SKILLS
Experience using FileVine or similar case management software (Clio, Zola, PracticePanther, etc.)
Experience using online form software (Google Forms, JotForm, TypeForm, etc.)
INTERACTIONS
External:
Frequent contact with NRMP Match participants, including teaching hospital officials, residency program directors, medical school student affairs deans, and applicants
Infrequent contact with legal counsel
Internal:
Serves as compliance liaison for staff in answering and/or interpreting broad-based policy questions.
ADA SPECIFICATIONS
This position is currently remote, but typically located in the Washington DC office, with occasional overnight travel. The role is primarily sedentary; may require some bending and lifting.
NRMP is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability or other protected class status.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Salary: 75,000-93,700 Originally posted on Himalayas
