ROI Account Manager
MRO CorpUnited States only
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Overview
The ROI Account Manager is responsible for providing timely management of medical records requests for assigned healthcare facilities while providing world class customer service to customers and clients. The ROI Account Manager reports to their team lead.
Responsibilities
- Act as a main contact for communicating and collaborating with assigned accounts
- Reviewing and verifying medical record requests for validity and compliance with HIPANHITECH/etc.
Verifying patient information within assigned accounts' EMR systems by using key patient identifiers to ensure that all records to be reproduced are for the correct patient and scope requested.