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Discover your 100% YOU with MicroSourcing !
Position: Community Support
Work setup & shift: Night shift and WFH
Why join MicroSourcing ?
You'll have:
Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit : Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony : Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth : Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork : Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As Community Support you will:
Supports a specified group of CAMs (2-3) and specific portfolio of accounts
Receive customer phone calls and answer questions related to the status of work orders, ARC requests, or Association responsibilities
Partner with CAM on administrative tasks such as processing community wide mailers with SouthData
Manage follow-up, and closing work order tickets
Weekly follow up on all standard work orders with Service Providers, note accounts on progress and close out if completed
Receive, process and manage 4041 Forms and all other address change requests
Review open compliance items to follow-up and ensure completion is notated Prepare Architectural Review Applications (ARC) for evaluation by association Board of Directors and/or Committee(s)
Process approval/denial of ARC applications, send to homeowners, and file accordingly
What You Need:
Bachelor's degree in Accountancy, Finance, Business Administration, or a related field
3+ years of relevant experience in accounting or bookkeeping (fresh graduates may be considered)
Proficiency in MS Excel and accounting software: MYOB, Quickbooks, Xero
Familiarity with Australian tax regulations and financial reporting standards will be advantageous
Strong attention to detail and high level of accuracy
Good organizational and time-management skills
Ability to work independently and as part of a team
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing , equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
