Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts
About Us
Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.
We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com.
Our fully remote team of 50+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.
About the Role
We’re looking for a results-driven Sales Representatives (Patient Coordinator) to help patients around the world book their dental treatments through our platform (DentalDepartures.com). You’ll guide them through the process — from first contact to confirmed appointment — while delivering world-class service.
This role suits someone who thrives in a fast-paced, goal-oriented environment, loves connecting with people, and can sell with empathy and professionalism.
What You’ll Do
Sales Execution
Convert inbound/outbound leads via calls, chat, WhatsApp, and email into confirmed and complete bookings.
Follow up proactively with prospects to close deals and increase conversion rates.
Work closely with the internal Operations team to streamline communication between patients, Dental Departures and partnered clinics.
Hit or exceed individual monthly sales targets and revenue goals.
Customer Experience
Provide warm, informative, and patient-focused communication across all channels.
Offer solutions, promotions, and advice to help patients make the best treatment choices.
Follow up pre- and post-booking to ensure attendance and satisfaction.
CRM & Reporting
Maintain 95%+ accuracy on patient data, follow-ups, and tags in Zoho CRM.
Track pipeline performance and report on conversions, leads, and sales metrics.
Collaborate with Marketing and Supply teams to improve lead quality and clinic performance.
Team Collaboration
Join coaching sessions, performance reviews, and weekly team syncs.
Participate in sales challenges and contribute to team targets.
What We Offer:
Guarantee base: Fixed monthly salary paid in USD
Commission: 5% of all earned commissions
Bonuses: Tiered monthly rewards ($100–$1,000) + team bonuses
Incentives: Top performers win all-inclusive trips to global destinations
Benefits:
100% remote setup
Healthcare, mobile, and internet allowance
Unlimited paid sick & vacation days (based on approval)
Maternity/paternity leave (eligibility after 12 months)
Global Growth: Work with colleagues across 4 continents and gain exposure to international dental markets
Career Path: Performance-based promotion opportunities into Senior Sales or Team Lead roles
Requirements
Who You Are:
3–5 years of sales experience (ideally in healthcare, travel or remote B2C sales) Proven closer — track record of meeting/exceeding monthly sales targets Fluent in English (verbal and written) Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email) Comfortable working weekends (Saturday-Sunday) and flexible shifts Reliable, organized, and proactive in a fully remote setup
Nice to Have:
Experience in medical/dental tourism or healthcare sales
International travel experience
Equipment Required:
Reliable laptop or desktop with webcam
High-speed internet + backup connection
Smartphone with WhatsApp and video capabilities
Ready to Join the Global Dental Revolution?
Be part of a team that helps patients around the world access affordable, high-quality care.
Apply now help us build the world’s largest global medical marketplace.
Benefits
100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternity
100% remote setup
Healthcare, mobile, and internet allowance
Unlimited paid sick & vacation days (based on approval)
Maternity/paternity leave (eligibility after 12 months)
Global Growth: Work with colleagues across 4 continents and gain exposure to international dental markets
Career Path: Performance-based promotion opportunities into Senior Sales or Team Lead roles