Case Management Coordinator (CMC) – Life & Disability Operations

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

We are continuing to grow our team and are looking for a temporary (12-month) Case Management Coordinator (CMC). In this role, you will ensure accurate claim intake and maintenance, validating policy and benefit coverage, and updating claim systems throughout the claim lifecycle. You will coordinate communications with internal teams and external stakeholders, while providing responsive support to plan members, beneficiaries, and plan administrators.