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About the role
Engagement focus: Build omni-channel infrastructure, journey automation, and preference management for clients on Salesforce Marketing Cloud Engagement and Marketing Cloud Next.
M&S Consulting is looking for a hands-on Salesforce Marketing Cloud consultant to join our delivery team on a contract basis. You will configure compliant email and SMS channels, connect lead sources, build preference centers that stay in sync with Salesforce core, and stand up real-time, data-driven journeys. You'll also help clients adopt Marketing Cloud Next, using Data Cloud (Data 360) and Agentforce to deliver AI-driven segmentation, personalization, and campaign automation. Privacy and consent compliance is part of every build.
Workstream
Key Tasks
Channels & consent Configure email and MobileConnect SMS (short and long codes), build compliant opt-in and opt-out workflows, and set up lead ingestion from events, webinars, and web forms.
Preference centers Build custom subscription and preference centers on CloudPages, including multi-business-unit designs, that sync opt-ins and opt-outs with Salesforce core.
Journey automation Configure multi-step journeys in Journey Builder using Einstein features and real-time triggers through Marketing Cloud Connect.
Marketing Cloud Next
Implement Marketing Cloud Next on Data Cloud (Data 360), configuring unified profiles, AI-driven segmentation, and Agentforce capabilities for campaign creation and personalization.
Data & audiences
Manage audience schemas, suppression Data Extensions, and cross-channel data and attribution flows between source systems, Salesforce, and Marketing Cloud.
What you'll Do What you bring
Required
Hands-on Salesforce Marketing Cloud Engagement implementation experience, including Journey Builder, Email Studio, and Contact Builder
MobileConnect setup, including short and long code configuration and keyword and opt-in/opt-out management
Custom CloudPages development (AMPscript and/or SSJS) for preference and subscription centers
Marketing Cloud Connect configuration and Salesforce core data integration
Data Extension design, SQL Query Activities, Automation Studio, and suppression management
Working knowledge of consent and privacy requirements such as TCPA, CAN-SPAM, GDPR, and CCPA
Preferred
Marketing Cloud Next implementation experience, including Data Cloud (Data 360) and Agentforce for Marketing
Salesforce core consulting and development skills across Sales Cloud and Service Cloud, including Apex, Lightning Web Components, and Flow
Einstein Engagement Scoring and other Marketing Cloud Einstein features
Reverse ETL tools such as Hightouch or Census, and cross-channel attribution modeling
Lead-capture integrations with event, webinar, or web-form platforms
Multi-business-unit Marketing Cloud setups
Experience in regulated industries such as healthcare or financial services Salesforce certifications such as Marketing Cloud Email Specialist, Consultant, or Developer, and Data Cloud Consultant Engagement details Detail Description Type Contract Location Remote, US onshore or nearshore. Must work substantially within US business hours.
Platforms Salesforce Marketing Cloud Engagement, Marketing Cloud Next, Data Cloud (Data 360), Agentforce, Marketing Cloud Connect Language Professional English for daily work with US client stakeholders
Why M&S Consulting
M&S Consulting helps organizations get more out of their technology through practical, hands-on delivery. You'll join a collaborative team where people own their work and focus on results that matter to the client.
To apply, send your résumé and a short summary of your most relevant Marketing Cloud work, especially any Marketing Cloud Next, SMS consent, or preference-center builds, to your M&S Consulting recruiting contact.