Customer Success Specialist

Position Overview:

• We help our customers get more customers, it's as easy as that.
• To do that it is imperative that they continue to receive massive value from us to be lifelong customers.
• As such, we need an experienced Customer Success Specialist to own the process of helping our customers succeed.

This role includes responsibilities for Customer Success activities (e.g., on-boarding, support calls, advising customers on sales strategies, demo calls, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.).