Product Support Engineer 100%WFH
LanshoreCosta Rica only
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The Product Support Engineer is someone who enjoys the technical side of things but likes talking to people every once in a while. You will need the ability both to investigate technical problems and communicate them to others. When someone has a challenge on their automations, they come to us.
You will have access to a wide array of resources. With these tools, we expect you to be bold and immersed in all manners related to the supportability of our RPA products.
If you like complex challenges, cutting edge technologies this would be the role for you.
Responsibilities
Engage with customers, investigate technical issues they may have, and either solve the issue or escalate them to the product team. (Expect to be challenged on a technical level!)